How Can I Handle a Suspicious $50 Charge from an Unknown Source?

I’ve discovered a $49.95 charge on my debit card from an unfamiliar source called “ZONEWEBID.COM.” I’ve never heard of this before. Their website claims they need the first ten digits and last four of my debit card to look up my “account,” which seemed highly suspicious. I found a customer service number on their site, but the automated message directed me to a generic website like “customercarecenter.com,” which looked exactly like “zonewebid/com.”

When I finally spoke to someone, they were foreign (which isn’t inherently suspicious), but they insisted that to assist me, I needed to provide the first twelve digits of my debit card. I refused and told them I wouldn’t share my card information until I understood more about this situation. In summary, I’m being charged $50 by a company that seems very shady.

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Contact your bank immediately. Dispute the charge and file a chargeback. Also, report that your card information may have been compromised.

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I plan to take these steps. I was also curious if anyone else has dealt with this company and found them challenging to handle. Additionally, I wanted to raise awareness about this company and their questionable practices.

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Consider switching from a debit card to a credit card. Credit cards offer much better protection against fraud.

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Dispute the charge and file a chargeback. Sometimes, scammers use random card numbers until they find one that works.

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What?! I thought you needed a name and expiration date for a card to be valid. Is that not the case?

I thought it’s common sense to all of us that the first thing is to contact the bank and report a compromised card. Please always report to the bank before seeking online advise. You might be losing even more money as you talk to us on here.